Rest Assured Respite

Privacy Policy

Introduction

Welcome to Rest Assured Respite, a compassionate haven designed to cater to the unique needs of children and adults with Autism Spectrum Disorder (ASD) and Special Needs. We provide advocacy and support, increase understanding and acceptance of autism, and advance research into causes and better interventions.

This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us, whether electronically, via postal mail, in person, over the phone, or through our website and related services (“Services”). By using our Services, you consent to the practices described in this policy.

Information we collect

Personal Information: This includes information that identifies you as an individual, such as your name, postal address, telephone number, email address, and payment details. We collect this information when you submit it to us, for example, when you make a donation, register for an event, or create a profile on our website.

Other Information

Other Information is any information that does not reveal your specific identity, such as browser information, information collected through cookies and other technologies, demographic information, and aggregated information. We may combine Other Information with your Personal Information, and when we do, we treat the combined information as Personal Information.

We collect other Information when you submit it to us. It may include your age, gender, education, occupation, financial information, interests, photos, connections, and comments.

Personal data is collected when users provide personal information that is not publically available to Rest Assured Respite. The personal information that you provide must be true, accurate and complete and all registration details (where applicable) must contain your real name, address and other requested details.

Use of Cookies:  We may use cookies and other tracking technologies (including browser cookies, pixels and beacons), which are comprised of small bits of data that often include an anonymous unique identifier.  A cookie is a small data file that most major web sites write to your device for record keeping purposes when you visit them. Cookies allow us to measure activity on the Site and to improve your user experience, for example by remembering your passwords and viewing preferences. We use cookies to measure activity on the Site and make improvements and updates based on which areas are popular and which are not. Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the Site will not function properly if you do so.

How We Use Your Information

We employ your data for various purposes, including:

  • Providing and Enhancing Services: We use your personal information to deliver the services you request and continually enhance your experience on our website.
  • Personalization: We may personalize your website experience based on the data we collect to make your interactions more relevant and enjoyable.
  • Communication: Your contact information allows us to respond to your inquiries, provide updates, and engage with you when necessary.
  • Analytics and Security: We monitor and analyze usage patterns to bolster our website’s functionality and security.

 

Data Security Measures

The security of your data is a top priority. We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

Sharing of Information

We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your data with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements.

Cookies and Tracking Technologies

Our website may utilize cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.

How to Access, Correct or Delete Your Information

  • Access: You have the right to access the personal information we hold about you. Feel free to contact us for a copy of your data.
  • Correction: If you believe the personal information we hold about you is inaccurate or incomplete, you can request corrections.
  • Deletion: You can request the deletion of your personal information.

 

Consent and Withdrawal

By using our Services, you consent to our collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

International Data Transfers

If we transfer your personal information outside of Canada, we will take steps to ensure that it is protected in a manner that is consistent with Canadian privacy laws.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent.

Breach Notification

In the event of a data breach, we will notify affected individuals and the Privacy Commissioner of Canada as required by law.

Contact Us

If you have any further questions regarding this privacy policy or the use of your Personal and Other Information under this privacy policy complete our contact form to reach the appropriate team.